Canadian Red Cross - Toronto Region - Etobicoke Location

Varies by program

Primarily for refugee claimants

Free

English

Other - Interpretation services may be available

Toronto and area

Partially Accessible

A program that provides an efficient and humanitarian approach to address the most pressing issues of refugee claimants

First Contact aims to:

Provide accurate information about emergency shelter, social services, legal and health services
Walk through orientation and general information that includes a high-level review of the refugee determination process, Interim Federal Health, legal aid, the shelter system, social services, English classes, work permits and more
If needed, provide a light meal, tokens or other supports
Provide 24/7 telephone information and referral services, focused primarily on after-office-hours referrals for newly arriving refugee claimants

First Contact Program